General Terms and Conditions
On this page you will find the general terms and conditions of A-ROSA Resort und Hotel GmbH in PDF format. You will need the latest version ofAcrobat Reader.
Travel conditions for all A-ROSA hotels
I. Scope of application
1.1 These terms and conditions apply to contracts for the rental of hotel rooms for accommodation purposes, as well as all other services and deliveries provided by the hotel for the customer. 1.2. the subletting or re-letting of the rooms provided as well as their use for purposes other than accommodation require the prior written consent of the hotel, whereby § 540 para. 1 sentence 2 BGB is waived insofar as the customer is not a consumer. 1.3. the customer's terms and conditions shall only apply if this has been expressly agreed in writing in advance.
II. Conclusion of contract, contract partners; limitation period
2.1. the contract is concluded upon acceptance of the customer's application by the hotel. The hotel is at liberty to confirm the room booking in writing. 2.2. the contractual partners are the hotel and the customer. If a third party has ordered on behalf of the customer, he shall be liable to the hotel together with the customer as joint and several debtor for all obligations arising from the hotel accommodation contract, provided that the hotel has received a corresponding declaration from the third party. 2.3. all claims against the hotel shall generally become time-barred one year after the commencement of the regular limitation period under § 199 (1) BGB, which is dependent on knowledge. Claims for damages shall become statute-barred after five years, irrespective of knowledge. The shortening of the limitation period does not apply to claims based on an intentional or grossly negligent breach of duty by the hotel.
III. Services, prices, payment, offsetting
3.1 The hotel is obliged to keep the rooms booked by the customer available and to provide the agreed services. 2. 3.2. the customer is obliged to pay the hotel's applicable or agreed prices for the provision of the room and the other services used by him. This also applies to services and expenses of the hotel to third parties arranged by the customer. 3.3. the agreed prices include the respective statutory value added tax. If the period between conclusion and fulfillment of the contract exceeds four months and if the price generally charged by the hotel for such services increases, the hotel may raise the contractually agreed price appropriately in accordance with § 315 BGB. The same applies if the hotel incurs additional costs due to official orders for special protection and hygiene requirements, also for the safety of the guest. 3.4. the prices may also be changed by the hotel if the customer subsequently wishes to change the number of rooms booked, the hotel's services or the length of stay of the guests and the hotel agrees to this. 3.5. invoices of the hotel without a due date are payable within 10 days of receipt of the invoice without deduction. The hotel is entitled to declare accrued receivables due at any time and to demand immediate payment. In the event of late payment, the hotel is entitled to charge the applicable statutory default interest of currently 8% or, in the case of legal transactions involving a consumer, 5% above the base interest rate. The hotel reserves the right to provide evidence of higher damages. 3.6. the hotel is entitled to demand an appropriate advance payment or security deposit upon conclusion of the contract or thereafter, taking into account the legal provisions for package tours. The amount of the advance payment and the payment dates may be agreed in writing in the contract. 3.7. the customer may only offset or reduce a claim of the hotel with an undisputed or legally binding claim.
IV. Withdrawal by the customer (i.e. cancellation) / non-utilization of the hotel's services
4.1. Withdrawal by the customer from the contract concluded with the hotel requires the hotel's written consent. If this is not given, the agreed price from the contract must be paid even if the customer does not make use of contractual services. This shall not apply in the event of a breach of the hotel's obligation to take into account the rights, legal interests and interests of the customer, if the customer can no longer reasonably be expected to adhere to the contract as a result or is otherwise entitled to a statutory or contractual right of withdrawal. 4.2. if the hotel and the customer have agreed in writing on a date for a cost-free withdrawal from the contract, the customer may withdraw from the contract up to that date without incurring payment or damage compensation claims by the hotel. The customer's right of rescission shall expire if he does not exercise his right of rescission in writing vis-à-vis the hotel by the agreed date, unless a case of rescission by the customer pursuant to No. 1 sentence 3 exists. 4.3. in the case of rooms not used by the customer, the hotel shall offset the income from renting the rooms to other parties and the expenses saved. 4.4. the hotel is at liberty to demand the contractually agreed remuneration and to make a lump-sum deduction for saved expenses. The hotel is entitled to make a lump-sum deduction for saved expenses. In this case, the customer is obliged to pay 90% of the agreed price for bed and breakfast accommodation and 80% for half-board accommodation. The customer is at liberty to prove that the hotel has suffered a lesser loss or no loss at all (e.g. due to the room being rented to another party while the category in question is otherwise fully booked).
V. Cancellation by the hotel
5.1 If the customer's right to cancel free of charge within a certain period has been agreed in writing, the hotel is entitled to cancel the contract during this period if there are inquiries from other customers for the contractually booked rooms and the customer does not waive his right to cancel upon enquiry by the hotel. 5.2. if an agreed advance payment or an advance payment demanded in accordance with Clause III No. 6 above is not made even after a reasonable grace period set by the hotel has expired, the hotel shall also be entitled to withdraw from the contract. 5.3. furthermore, the hotel is entitled to withdraw from the contract extraordinarily for objectively justified reasons, for example if - force majeure or other circumstances for which the hotel is not responsible, e.g. official orders to close, make the fulfillment of the contract impossible or significantly hinder it; - rooms are booked under misleading or false statements of material facts, e.g. the hotel has justified cause to believe that the use of the hotel's services may jeopardize the smooth operation of the hotel, safety, including health hazards, or the reputation of the hotel in public, without this being attributable to the hotel's sphere of control or organization; - there is a breach of Clause I No. 2 above. 5.4. in the event of justified withdrawal by the hotel, the customer shall not be entitled to claim damages.
VI. Room provision, handover and return/house rules
6.1. the customer does not acquire any claim to the provision of specific rooms. 6.2. booked rooms are available to the customer from 3 p.m. on the agreed day of arrival. The customer is not entitled to earlier availability. 6.3. on the agreed day of departure, the rooms must be vacated and made available to the hotel by 11.00 a.m. at the latest. After this time, the hotel may charge 50% of the full accommodation price (list price) for the delayed vacating of the room until 6 p.m., and 100% from 6 p.m. onwards. This shall not give rise to any contractual claims on the part of the customer. The customer is free to prove that the hotel has no or a significantly lower claim to a usage fee. 6.4. the guest is obliged to comply with the house rules applicable in the hotel. In the event of breaches of the house rules, the hotel reserves the right to terminate the contract without notice. In the event of termination, the hotel's claim to remuneration shall remain in full. Saved expenses shall be offset against the claim for remuneration.
VII. Animals
7.1. the customer is not permitted to bring animals into the hotel unless the customer receives written permission from the hotel. 7.2. if the customer brings animals into the hotel despite the above prohibition, the hotel is entitled to terminate the contract with the customer without notice. In the event of termination, the hotel's claim to remuneration shall remain in full. Any expenses saved shall be offset against the claim for remuneration.
VIII. Liability of the hotel
8.1. The hotel shall be liable for its obligations under the contract with the due care of a prudent businessman. Claims of the customer for damages are excluded. Excluded from this are damages resulting from injury to life, body or health, if the hotel is responsible for the breach of duty, other damages based on an intentional or grossly negligent breach of duty by the hotel and damages based on an intentional or negligent breach of typical contractual obligations of the hotel. A breach of duty by a legal representative or vicarious agent is equivalent to a breach of duty by the hotel. Should disruptions or defects in the hotel's services occur, the hotel shall endeavor to remedy such upon knowledge thereof or upon immediate complaint by the customer. The customer is obliged to make reasonable efforts to remedy the disruption and minimize any possible damage. 8.2. the hotel shall be liable to the customer for items brought into the hotel in accordance with the statutory provisions, i.e. up to one hundred times the room rate, up to a maximum of €25,000. Money, securities and valuables up to a maximum value of €100,000 may be deposited in the hotel safe. The hotel recommends that guests make use of this option. Liability claims expire if the customer does not notify the hotel immediately after becoming aware of the loss, destruction or damage (§ 703 BGB). The above number 1 sentences 2 to 4 shall apply accordingly to any further liability of the hotel. 8.3. insofar as the customer is provided with a parking space in the hotel garage or in a hotel parking lot, even for a fee, this does not constitute a safekeeping agreement. The hotel shall not be liable for loss of or damage to motor vehicles parked or maneuvered on the hotel property and their contents, except in cases of intent or gross negligence. The above number 1 sentences 2 to 4 apply accordingly. 4. Messages, mail and consignments of goods for guests shall be handled with care. The hotel will deliver, store and - on request - forward them for a fee. The above number 1 sentences 2 to 4 apply accordingly.
IX. Final provisions
9.1 Amendments or additions to the contract, the acceptance of the application or these Terms and Conditions for Hotel Accommodation should be made in writing. Unilateral amendments or additions by the customer are invalid. 9.2. place of performance and payment is the registered office of the hotel. 9.3. the exclusive place of jurisdiction - also for check and bill of exchange disputes - is the registered office of the hotel in commercial transactions. If a contractual partner fulfills the requirements of § 38 para. 2 ZPO and has no general place of jurisdiction in Germany, the place of jurisdiction shall be the registered office of the hotel. 9.4 German law shall apply. The application of the UN Convention on Contracts for the International Sale of Goods and the conflict of laws is excluded. 9.5. should individual provisions of these General Terms and Conditions for Hotel Accommodation be or become invalid or void, this shall not affect the validity of the remaining provisions. In all other respects, the statutory provisions shall apply.
Conditions for events in all A-ROSA hotels
1.Scope of application
1.1 These terms and conditions apply to contracts for the rental of conference, banquet and event rooms of the A-ROSA Resort for the organization of events such as banquets, seminars, conferences, exhibitions and presentations, etc., as well as for all other related services and deliveries of the A-ROSA Resort. These terms and conditions are subsidiary to individual contractual agreements between the parties. 1.2. the subletting or re-letting of the rooms, areas or showcases provided as well as the invitation to interviews, sales or similar events require the prior written consent of the A-ROSA Resort, whereby § 540 para. 1 sentence 2 BGB is waived insofar as the organizer is not a consumer. 1.3. the organizer's terms and conditions shall only apply if this has been expressly agreed in writing in advance.
2. conclusion of contract, contract partners, liability, statute of limitations
2.1 The contract is concluded by the acceptance (confirmation) of the application by the customer/orderer; the customer/orderer is the contractual partner. 2.2. if the customer/orderer is not the organizer himself or if a commercial agent or organizer is engaged by the organizer, the latter shall be jointly and severally liable with the organizer for all obligations arising from the contract, provided that the A-ROSA Resort has received a corresponding declaration from the organizer. 2.3. the A-ROSA Resort shall be liable for its obligations under the contract with the diligence of a prudent businessman. Claims of the organizer for damages are excluded. Excluded from this are damages resulting from injury to life, body or health if the A-ROSA Resort is responsible for the breach of duty, other damages based on an intentional or grossly negligent breach of duty by the A-ROSA Resort and damages based on an intentional or negligent breach of typical contractual obligations by the A-ROSA Resort. A breach of duty by a legal representative or vicarious agent is equivalent to a breach of duty by the A-ROSA Resort. Should disruptions or defects in the services of the A-ROSA Resort occur, the A-ROSA Resort will endeavor to remedy the situation upon knowledge or immediate complaint by the organizer. The organizer is obliged to make reasonable efforts to remedy the disruption and to minimize possible damage. In addition, the organizer is obliged to inform the A-ROSA Resort in good time of the possibility of the occurrence of exceptionally high damage. 2.4. all claims against the A-ROSA Resort shall generally become statute-barred one year after the statutory limitation period begins. Claims for damages shall become statute-barred after five years, irrespective of knowledge. The shortening of the limitation period shall not apply to claims based on an intentional or grossly negligent breach of duty by the A-ROSA Resort. 2.5. in the event of other damages, the liability of the A-ROSA Resort is also limited for each individual case of damage and all cases of damage arising from and in connection with the contractual services to a maximum amount of € 3,000,000.00 for personal injury and property damage and to a maximum of € 100,000.00 for financial losses. The limitation and exclusion of liability shall not apply if the other damages are based on an intentional or grossly negligent breach of duty by the A-ROSA Resort, its legal representatives or executives. 2.6. the A-ROSA Resort shall be liable to the contractual partner for items brought in in accordance with the statutory provisions, i.e. up to one hundred times the accommodation price, but not exceeding € 3,500.00. Liability for valuables (cash, jewelry, etc.) is limited to € 800.00. Money and valuables stored in the hotel safe are insured up to a maximum value of € 25,600.00. The A-ROSA Resort recommends making use of this option. The liability claims expire if the contractual partner does not notify the A-ROSA Resort immediately after becoming aware of the loss, destruction or damage. 2.7. if the contractual partner is provided with a parking space in the garage or in a parking lot of the A-ROSA Resort, even for a fee, this does not constitute a safekeeping contract. The A-ROSA Resort has no duty of supervision. The A-ROSA Resort shall not be liable for loss of or damage to motor vehicles parked or maneuvered on the property of the A-ROSA Resort and their contents, unless the A-ROSA Resort is responsible for intent or gross negligence. This also applies to vicarious agents of the A-ROSA Resort. The damage must be claimed against the A-ROSA Resort at the latest when leaving the property. 2.8. wake-up orders are carried out by the A-ROSA Resort with the utmost care. Claims for damages, except for gross negligence or intent, are excluded. 2.9. messages, mail and consignments of goods for the contractual partner and the participants of the event will be handled with care. The A-ROSA Resort shall be responsible for the delivery, storage and - on request - forwarding of the same for a fee, as well as for lost property on request. Claims for damages, except for gross negligence or intent, are excluded. The A-ROSA Resort is entitled to hand over the aforementioned items to the local lost and found office after a storage period of one month at the latest and to charge a reasonable fee. 10. 2.10. the guest is obliged to comply with the house rules applicable in the hotel. The hotel reserves the right to terminate the contract without notice in the event of breaches of the house rules. In the event of termination, the hotel's claim to remuneration shall remain in full. Any expenses saved shall be offset against the claim for remuneration.
3. Services, prices, payment, offsetting
3.1 The A-ROSA Resort is obliged to provide the services ordered by the organizer and promised by the Resort. 2. 3.2. the organizer is obliged to pay the agreed or usual prices of the A-ROSA Resort for these and other services used. This also applies to services and expenses of the A-ROSA Resort to third parties arranged by him, in particular also for claims of copyright collecting societies. In addition, the contractual partner is liable for the payment of all food and beverages ordered by the event participants as well as other costs incurred by the event participants. This shall also apply if guests have been booked as "self-payers". 3.3. the agreed prices include the respective statutory value added tax. If the period between the conclusion of the contract and the event exceeds four months and the price generally charged by the A-ROSA Resort for such services increases, the contractually agreed price may be increased appropriately, but by no more than 5%. The same applies if the hotel incurs additional costs due to official orders for special protection and hygiene requirements, also for the safety of the guest. 3.4. invoices of the A-ROSA Resort without a due date are payable within 10 days of receipt of the invoice without deduction. The A-ROSA Resort is entitled to declare accrued claims due at any time and to demand immediate payment. In the event of late payment, the A-ROSA Resort is entitled to demand the applicable statutory default interest of currently 8% or, in the case of legal transactions in which a consumer is involved, 5% above the base interest rate. The A-ROSA Resort reserves the right to prove higher damages. 3.5. the A-ROSA Resort is entitled to demand a reasonable advance payment at any time. The amount of the advance payment and the payment dates can be agreed in writing in the contract. 3.6. the organizer may only offset or reduce a claim of the A-ROSA Resort with an undisputed or legally binding claim.
4. Arrival and departure
4.1 The contractual partner shall not acquire any claim to the provision of specific rooms, areas and premises unless the A-ROSA Resort has confirmed the provision of specific rooms, areas and premises in writing. 4.2. booked rooms are available to the contractual partner from 3:00 p.m. on the agreed day of arrival. He shall not be entitled to earlier availability unless he has agreed this in writing with the A-ROSA Resort. 4.3. booked rooms must be occupied by the contractual partner or the corresponding event participants by 6:00 p.m. on the agreed day of arrival at the latest. Unless a later arrival time has been expressly agreed, the A-ROSA Resort has the right to reallocate booked rooms after 6:00 p.m. without the contractual partner being able to derive any claims for compensation from this. The A-ROSA Resort is entitled to a right of withdrawal in this respect. 4.4. on the agreed day of departure, the rooms must be vacated and made available to the A-ROSA Resort by 11:00 a.m. at the latest. Thereafter, the A-ROSA Resort may charge the daily room rate for the additional use of the room until 6:00 p.m. in addition to the damage incurred by the A-ROSA Resort, and 100% of the full valid accommodation rate from 6:00 p.m. onwards. The guest is at liberty to prove to the A-ROSA Resort that no or significantly less damage has been incurred.
5.Withdrawal of the organizer (cancellation, cancellation)
5.1. The following scale applies to the complete cancellation/cancellation or non-use of hotel services: - up to 8 weeks before arrival, the return is free of charge, - up to 4 weeks before arrival, 60% of the contract value will be charged, - up to 2 weeks before arrival, 70% of the contract value will be charged, - up to 1 week before arrival, 80% of the contract value will be charged, - less than 7 days before arrival, 90% of the contract value will be charged. Cancellation by the organizer of the contract concluded with the A-ROSA Resort free of charge requires the written consent of the A-ROSA Resort. If this is not given, the agreed rent/logis for event rooms and booked rooms from the contract as well as services arranged with third parties must be paid in any case, even if the organizer does not make use of contractual services and re-letting is no longer possible. This shall not apply in the event of a breach of the A-ROSA Resort's obligation to take into account the rights, legal interests and interests of the organizer, if the organizer can no longer reasonably be expected to adhere to the contract as a result or is otherwise entitled to a statutory or contractual right of withdrawal. 5.2. if a date for free withdrawal from the contract has been agreed in writing between the A-ROSA Resort and the organizer, the organizer may withdraw from the contract until then without triggering payment or compensation claims by the A-ROSA Resort. The organizer's right of withdrawal expires if he does not exercise his right of withdrawal in writing to the A-ROSA Resort by the agreed date, unless a case according to number 1 sentence 3 exists. 5.3. the calculation of the lost food and beverage turnover is based on the formula Menu price plus drinks × number of participants. If no price has yet been agreed for the menu, the cheapest 3-course menu of the respective valid event offer shall be used as a basis. Drinks shall be charged at one third of the menu price. 5.4. the deduction of saved expenses is taken into account in points 1 to 3. The organizer is free to prove that the above-mentioned claim did not arise or did not arise in the amount claimed. The organizer reserves the right to prove a lower loss, the A-ROSA Resort reserves the right to prove a higher loss.
6.Change/partial return of room capacities within the framework of the event
6.1. The A-ROSA Resort grants the organizer the possibility to return parts of the contingent reserved by him within the following deadlines without any compensation or cancellation costs being charged.
- up to 6 weeks before arrival: 15% of the contractually agreed number of rooms
- up to 2 weeks before arrival: 10% of the contractually agreed number of rooms
- less than 2 weeks and up to 7 days before arrival: 5% of the contractually agreed number of rooms (minimum 1 room) The basis for the above percentage reductions is always the first signed contract. If the organizer returns a higher contingent than that stated at the time in question, the A-ROSA Resort is entitled to invoice the cancelled rooms in excess of the percentage stated. In the case of call-off contingents with an agreed return date (cut-off date), the above-mentioned return deadlines for the contingent do not apply.
7. Changes to the number of participants and the event time
7.1. The A-ROSA Resort grants the organizer the possibility to return the number of participants, booked areas and rooms reserved by him within the following deadlines without being charged for damages or cancellation costs.
- up to 6 weeks before arrival: 20% of the contractually agreed event service
- up to 2 weeks before arrival: 10% of the contractually agreed event service
- less than 2 weeks and up to 7 working days before arrival: 5% of the contractually agreed event service A change in the number of participants must be notified to the A-ROSA Resort no later than seven working days before the start of the event; it requires the written consent of the A-ROSA Resort. The basis for the stated percentage reductions is generally the first signed contract. From 7 working days before the start of the event, a reduction free of charge is no longer possible; the agreed services will be charged at 100%. The calculation of lost food and beverage sales is based on the formula Menu price plus drinks × number of participants. If no price has yet been agreed for the menu, the cheapest 3-course menu of the respective valid event offer shall be used as a basis. Drinks shall be charged at one third of the menu price. 7.2. in the event of an upward deviation, the actual number of participants will be charged. An increase in the number of participants by more than 5% must be notified to the A-ROSA Resort in writing 7 working days before the start of the event. It requires the written consent of the A-ROSA Resort to be effective. 7.3. if the number of participants deviates by more than 10%, the A-ROSA Resort shall be entitled to redetermine the agreed prices and to exchange the confirmed rooms, unless this is unreasonable for the organizer. 7.4. if the agreed start or end times of the event are postponed and the A-ROSA Resort agrees to these deviations, the A-ROSA Resort may charge appropriately for the additional readiness to perform, unless the A-ROSA Resort is at fault. 7.5. for events that extend beyond midnight, the A-ROSA Resort may, unless otherwise agreed, invoice the personnel expenses from this time onwards on the basis of individual proof. Furthermore, the A-ROSA Resort may charge travel costs of employees on an itemized basis if they have to make their way home after the closing time of public transport.
8. Withdrawal of the A-ROSA Resort
8.1. If a free right of withdrawal of the organizer within a certain period has been agreed in writing, the A-ROSA Resort is entitled to withdraw from the contract during this period if there are inquiries from other organizers for the contractually booked event rooms and the organizer does not waive his right of withdrawal upon request of the A-ROSA Resort. 8.2. if an agreed advance payment or an advance payment requested in accordance with clause III No. 5 above is not made, the A-ROSA Resort shall also be entitled to withdraw from the contract. 8.3. furthermore, the A-ROSA Resort is entitled to withdraw from the contract or parts of the contract for objectively justified reasons, for example if
- force majeure or other circumstances for which the A-ROSA Resort is not responsible, e.g. also official orders for closure, make the fulfillment of the contract impossible;
- events under misleading or false information of essential facts, e.g. the organizer or the purpose of the event.E.g. the organizer or purpose;
- the A-ROSA Resort has reasonable grounds to believe that the event may jeopardize the smooth running of business operations, safety, including health hazards, or the public reputation of the A-ROSA Resort, without this being within the sphere of control or organization of the A-ROSA Resort. Organizational area of the A-ROSA Resort;
- there is a violation of clause I No. 2;
- the contractual partner has filed an application for the opening of insolvency proceedings against his assets, has made an affidavit in accordance with § 807 of the Code of Civil Procedure, has initiated out-of-court debt settlement proceedings or has suspended his payments;
- insolvency proceedings are opened against the assets of the contractual partner or the opening of such proceedings is refused for lack of assets or for other reasons. 8.4. in the event of justified withdrawal by the A-ROSA Resort, the organizer shall not be entitled to claim damages.
9.Bringing food and beverages
9.1 The organizer may not bring food and beverages to events. Exceptions require a written agreement with the A-ROSA Resort. In these cases, a contribution to cover overhead costs will be charged.
10. Technical equipment and connections/handling of events
10.1. Insofar as the A-ROSA Resort procures technical and other equipment from third parties for the organizer at the organizer's request, it acts in the name, on behalf of and for the account of the organizer. The organizer is liable for the careful handling and proper return. He shall indemnify the A-ROSA Resort against all claims of third parties arising from the provision of such equipment. 10.2. the use of the organizer's own electrical equipment using the A-ROSA Resort's power grid requires the written consent of the A-ROSA Resort. Any malfunctions or damage to the technical equipment of the A-ROSA Resort caused by the use of these devices shall be borne by the organizer, unless the A-ROSA Resort is responsible for them. The A-ROSA Resort may record and charge a flat rate for the electricity costs arising from the use of the equipment. 10.3. the organizer is entitled, with the consent of the A-ROSA Resort, to use its own telephone, fax and data transmission facilities. The A-ROSA Resort may charge a connection fee for this. 10.4. if suitable equipment of the A-ROSA Resort remains unused due to the connection of the organizer's own equipment, a cancellation fee may be charged. 10.5. faults in technical or other equipment provided by the A-ROSA Resort will be rectified immediately if possible. Payments may not be withheld or reduced insofar as the A-ROSA Resort is not responsible for these malfunctions. 10.6. the contractual partner shall be responsible for handling the formalities and settlements required for self-arranged music performances and sound reinforcement with the responsible institutions (e.g. GEMA). 10.7. the contractual partner may only use the name and trademarks of the A-ROSA Resort in the context of advertising his event after prior consultation with the A-ROSA Resort.
11. Loss of or damage to items brought along
11.1. exhibition or other items, including personal items, brought along are at the risk of the organizer in the event rooms or in the A-ROSA Resort. The A-ROSA Resort assumes no liability for loss, destruction or damage, not even for financial losses, except in cases of gross negligence or intent on the part of the A-ROSA Resort. Excluded from this are damages resulting from injury to life, body or health. In addition, all cases in which safekeeping is a typical contractual obligation due to the circumstances of the individual case are excluded from this exemption from liability. 11.2. decoration material brought along must comply with fire protection requirements. The A-ROSA Resort is entitled to demand official proof of this. If such proof is not provided, the A-ROSA Resort is entitled to remove material already brought in at the expense of the organizer. Due to possible damage, the installation and attachment of objects must be agreed with the A-ROSA Resort in advance. 11.3. exhibits or other items brought in must be removed immediately after the end of the event. If the organizer fails to do so, the A-ROSA Resort may remove and store the items at the organizer's expense. If the items remain in the event room, the A-ROSA Resort may charge a reasonable compensation for use for the duration of the stay. The organizer is free to prove that the above-mentioned claim did not arise or did not arise in the required amount. 11.4. packaging material (cardboard boxes, crates, plastic, etc.) that arises in connection with the delivery of the event by the contractual partner or third parties must be disposed of by the contractual partner before or after the event. If the contractual partner leaves packaging material at the A-ROSA Resort, the A-ROSA Resort is entitled to dispose of it at the contractual partner's expense.
12. Liability of the customer for damages
12.1 If the organizer is an entrepreneur, he is liable for all damage to buildings or inventory caused by event participants or visitors, employees, other third parties from his area or himself. 12.2. the A-ROSA Resort may require the organizer to provide appropriate security (e.g. insurance, deposits, guarantees).
13. Final provisions
13.1. amendments or additions to the contract, the acceptance of applications or these terms and conditions for events must be made in writing. Unilateral amendments or additions by the organizer are invalid. 13.2. place of performance and payment is the registered office of the A-ROSA Resort. 13.3. exclusive place of jurisdiction - also for check and bill of exchange disputes - is the registered office of the A-ROSA Resort in commercial transactions. If a contractual partner fulfills the requirements of § 38 para. 2 ZPO and has no general place of jurisdiction in Germany, the place of jurisdiction shall be the registered office of the A-ROSA Resort. 13.4 German law shall apply. The application of the UN Convention on Contracts for the International Sale of Goods and the conflict of laws is excluded. 13.5. should individual provisions of these General Terms and Conditions for Events be invalid or void, this shall not affect the validity of the remaining provisions. In all other respects, the statutory provisions shall apply.
